Who we work with
Hospitals & discharge planners
Room-to-vehicle transfers coordinated with unit nurses, social workers and case managers, so beds are freed up without delay.
Nursing & assisted living
Scheduled rides for residents to physicians, specialists and family visits, with an escort from door to door.
Dialysis & treatment centers
Recurring, on-time rides for dialysis, chemotherapy and radiation patients who depend on a steady schedule.
Rehab & outpatient clinics
Reliable transport to physical therapy and outpatient procedures, including authorized adult escort for surgical releases.
Discharge coordination
Discharge delays tie up critical hospital beds and cause unnecessary stress for families. Our dispatch team coordinates directly with nursing stations and social work teams for rapid-turnaround pickups from regional hospitals back to private homes, assisted living facilities or rehabilitation centers.
We meet the patient in their room, transfer them securely to our wheelchair or stretcher, assist with personal belongings and prescription packets, and see them comfortably settled at their destination. For outpatient surgery, our drivers fulfil the facility’s requirement for a responsible adult escort and sign the patient out.
Facility accounts and billing
- Facility & clinic contracts: tailored agreements for predictable, dedicated non-emergency transportation for your patients.
- Authorized by case managers: transport can be booked under your facility account without the patient or on-site nurse handling payment during an urgent release.
- Direct billing: monthly invoicing and corporate account billing.
Recurring and same-day rides
For dialysis, therapy and treatment schedules, we set up recurring rides with consistent pickup times. For unexpected discharges, we mobilize quickly for same-day requests based on vehicle availability across our service area.
Set up a facility account
Call our dispatch team at (301) 658-4626 or email hello@kmcomfortcarriers.com with your facility name, typical trip types and expected volume, and we’ll set up an account that fits your workflow.